Payments
Accept online payments and let customers pay at your salon. All with automatic invoicing and full control per treatment.
Waitlist
Automatically fill cancelled appointments and never miss revenue.
Maximize your occupancy
Save time
Happy customers
Fair system
Automatic new clients
Maximize your occupancy
Save time
Happy customers
Fair system
Automatic new clients
No more empty slots in your calendar
A cancelled appointment means lost revenue. With Bookura's waitlist feature, you automatically fill vacant slots without having to call or message clients yourself. Customers who couldn't find a suitable time sign up for the waitlist and are automatically notified when a slot becomes available.
How it works
When a customer can't find an available time on your online booking page, they can sign up for the waitlist with one click. The customer indicates which days and times they're available, and how they'd like to be notified.
No available time slots
Want to join the waitlist? We'll notify you when a spot opens up.
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As soon as a matching slot opens up – due to a cancellation or because you added extra availability – the first customer on the waitlist automatically receives a message with a direct booking link. If they don't respond in time, the notification automatically goes to the next person.
Benefits for your salon
Maximize your occupancy
Every empty slot in your calendar is lost revenue. With waitlists, you ensure cancelled appointments are quickly filled again, without any extra work on your part.
Save time
No more manually calling or messaging clients to ask if they want a newly available slot. Bookura does this automatically for you, including follow-up if someone doesn't respond.
Happy customers
Customers who previously couldn't find a slot still get the chance to book. They appreciate that you're thinking of them and feel valued.
Fair system
Notifications are sent in order of sign-up, and only to customers whose preferences match the available time. This gives everyone a fair chance.
Automatic new clients
When someone signs up for the waitlist, they're automatically added to your client database. This way, you build your customer base even before they've had their first appointment.
Fully customizable
Adjust the waitlist to fit your workflow:
- Response time – Set how long customers have to respond before the next person is notified
- Maximum attempts – Configure how many times a customer is notified before being removed from the list
- Custom messages – Customize the SMS and email templates with your own text and tone of voice
Get started
Ready to stop losing revenue to cancellations? Learn how to set up waitlists in your Bookura dashboard.
Related Features
Booking Page
Your own branded booking page where clients book 24/7. Customizable look, smart scheduling, integrated payments and a simple link that works everywhere.
Workflow
Fully automate your client communication. Decide when SMS and email notifications are sent and customize every message to match your brand voice.