Payments
Accept online payments and let customers pay at your salon. All with automatic invoicing and full control per treatment.
Workflow
Fully automate your client communication. Decide when SMS and email notifications are sent and customize every message to match your brand voice.
Full control over SMS notifications
Professional emails in your style
Smart waitlist with automatic follow-up
Set up once, always sorted
Full control over SMS notifications
Professional emails in your style
Smart waitlist with automatic follow-up
Set up once, always sorted
Automate your communication, keep your personal touch
As a salon owner, you want your clients to feel valued, but you don't have time to manually send messages for every appointment. With Bookura's workflow settings, you automate all client communication while every message feels like you wrote it yourself. No more DM chaos or endless back-and-forth messaging.
Full control over SMS notifications
Decide exactly when your clients receive an SMS:
- Confirmation – Immediately after booking an appointment
- Reminder – A day before the appointment as a gentle nudge
- Rescheduling – When an appointment is changed
- Cancellation – When an appointment is cancelled
For each message type, you fully customize the text. Write in your own style, add important instructions (like parking information or preparation tips), and see instantly in the live preview how your message looks – including character count.
Professional emails in your style
Emails offer more room for detail. For each email you customize:
- Introduction text – Your personal welcome message at the top
- Closing text – Your signature or additional information at the bottom
With the preview feature, you see exactly how the email looks with real salon data, before your clients receive it.
Smart waitlist with automatic follow-up
No more empty slots due to last-minute cancellations. With the waitlist feature:
- Clients sign up for their desired time slot
- They're automatically notified when a cancellation occurs
- You set the response time (5 minutes to 24 hours)
- After the maximum attempts, they're automatically removed
Customize the SMS and email messages here as well.
Set up once, always sorted
With workflow settings, you never have to think about appointment messages again. Everything is automatically sent at the right moment, in your own words. And if you ever want to return to default settings? One click on 'Reset to Defaults' and you start fresh.
Why salons choose automated workflows
- Save hours per week – No more sending manual messages
- Fewer no-shows – Automatic reminders keep clients sharp
- Professional appearance – Consistent, error-free communication
- Your voice, always – Every message sounds like you personally sent it