Clients

Your client database, built automatically

Every time someone books an appointment, Bookura automatically creates or updates their client profile. No manual data entry, no spreadsheets – your client database grows naturally as your business does. And you always have insight into who your clients are and how often they visit.

Everything you need to know about each client

Every client profile shows you the complete picture:

• Contact details – Name, email and phone number, clickable for quick contact
• Appointment history – All past and upcoming bookings in one overview
• Total spending – How much they've spent at your salon
• Visit statistics – First visit, last visit, and total number of visits
• Reliability – See cancellations and no-shows at a glance

Find any client instantly

Looking for a specific client? The search works in real-time:

• Search by name – First name, last name, or both
• Search by email – Find clients by their email address
• Search by phone – Lookup by phone number
• Instant results – Results appear as you type, no page reload needed

Works the same way on your web dashboard and in the mobile app.

Know your VIPs

Bookura helps you identify your most valuable clients:

• Top spenders – See who contributes most to your revenue
• Frequent visitors – Recognize your most loyal regulars
• New clients – Track who's recently discovered your salon
• At-risk clients – Notice when regulars haven't visited in a while

Want to turn one-time clients into regulars? Your client data helps you spot opportunities for follow-up.

Clean up duplicates with smart merge

Sometimes the same client books with different email addresses or phone numbers. Bookura's merge feature solves this:

• Select two profiles – Choose which client records to combine
• Pick the right details – Choose which name, email and phone to keep
• History preserved – All appointments automatically transfer to the merged profile
• Duplicate removed – No more confusion about who's who

The result: a clean database with complete, accurate client histories.

Full control from anywhere

Manage your clients from your desktop or on the go:

• View all clients – Paginated list with key details at a glance
• Add manually – Quick form for walk-ins or phone bookings
• Edit details – Update any client information
• Delete clients – Remove records with confirmation

Everything works on both the web dashboard and mobile app.

Connected to your accounting

Clients sync automatically with your accounting software:

• Moneybird integration – Clients linked for automatic invoicing
• e-Boekhouden support – Alternative Dutch accounting platform
• Automatic ID linking – No manual matching needed

Your data stays yours

Client data is protected with multiple security layers:

• Salon isolation – You only see your own clients, always
• Authorization checks – Every action verified for ownership
• Proper formatting – Phone numbers stored in international standard

Why salons choose Bookura for client management

• Zero data entry – Clients added automatically from bookings
• Know your regulars – Visit history and spending at a glance
• Find anyone fast – Real-time search by name, email or phone
• No duplicates – Smart merge keeps your database clean
• Spot your VIPs – Identify top spenders and loyal visitors
• Track reliability – See cancellations and no-shows per client
• Works everywhere – Full management on web and mobile